Account Questions

Can I log in using a Proxy Server?
Members may not get credit for offers if they log in through Proxy Servers. This would include logging in through a network at your place of employment, school, or library. The reason that you might not get credit for offers is that many advertisers will only pay for the first offer completion per IP address. See https://en.wikipedia.org/wiki/Proxy_server for more information about Proxy Servers.

What are active members and inactive members?
Active members have confirmed their email address and are members of the program. Pending members have signed up, but haven't responded to the initial email yet. They are not members of the program and cannot earn any money until they activate their account. If you did not receive an activation email, first check your Spam folders. Fill out the Contact form if you need another.

Am I allowed to have more than one account?
We allow one account per household. In addition, we allow only one account per computer. In the event that two accounts are registered from the same household or using the same computer, the accounts will be deleted.

How can I log into my account?
Log in at https://shoeaholics.sunshinerewards.com

How can I cancel my account?
Enter your member ID and password on the main page and choose "Cancel Account".

How can I cancel receiving your newsletters?
Your membership in our program allows Shoeaholics Rewards to send you email messages and advertisements. You may not cancel receiving email ads from Shoeaholics Rewards without terminating your membership in our program and forfeiting any and all earnings. Enter your member ID and password on the main page and choose "Cancel Account".

How can I change my personal information?
Log in to your account and click the "Edit Information" link. You will be able to edit any of your information except your name and member ID.

I live outside the US, can I join?
At this time, we are only accepting members from the United States and Canada. Be aware, however, that options are more limited for those living in Canada. 


Earnings Questions

Do I need to enable cookies to receive credits?
Yes. In order to receive credit for most offers and shopping, you must enable cookies. This is how our advertisers track your transactions. It is important that you clear your cookies and temporary internet files often.

When will my earnings post?
Each merchant is different, but earnings should post as credits or credit holds in your account within 10 days. If you do not see a credit or a credit hold in your account history within 10 days, please file a Trouble Ticket and we will investigate with the merchant. Credits are on hold 28 days for sales. For some offers, credits are put on hold until the 15th of the month following the month in which the offer is completed. This is to deter fraud and provide for cancellations of credits by the merchants.

When can I request payment?
You may request payment by Paypal after you have earned 20.00. You must have been a member for at least 45 days and have earned at least 10.00 credits before you cash out.

How can I request payment?
After you have been a member for at least 45 days and earned 20.00 credits in your account a "Request Payment" button will automatically appear on your earnings page. Press the button and your request for Paypal will automatically be sent to our accounts payable department.

When am I paid?
As long as your account is in good standing, Paypal cashouts will be paid on the following schedule:
Cash out from the 1st of the month through the 15th of the month and get paid on the 15th of the next month
Cash out from the 16th of the month through the last day of the month and get paid on the last of the next month.


How am I paid?
Payments are made via PayPal .

Why was I not paid for an offer?
Although we make every effort to pay out on all offers, we simply cannot pay out where the merchant does not pay us. If after reasonable investigation we cannot obtain credit from the merchant, your account will not be credited. The following are some of the reasons that you might not receive credit from the merchant:
          1) You have already signed up in the past with the merchant under the same email address.
          2) You did not comply with all of the terms of the offer, including checking boxes with regard to receiving future information from the merchant.
          3) You have already signed up with the merchant using a different email address but on the same computer.
          4) You cancelled a service before receiving credit.
          5) You logged in through a Proxy Server or AOL (see above).

How can I dispute not getting credit for a purchase?
If 10 days have passed since you have made a purchase, you can file a Trouble Ticket. Trouble Tickets are found at the bottom of the Member Zone, and you must include your confirmation email.